MAYFAIR Tea Resort

Good, old-fashioned, quiet but available hospitality and luxury. We had a great, relaxing time here. Food was great. Differnet people in our group tried differnet kinds of cuisine in buffet and everyone was happy. Staff were polite and competent.

Now that the Mayfair Group has 14 or more hotels located across 11 or more cities/locations, it is time for some serious introspection for enhancing the service quality dispensed by its staff members. Quality of service should be concomitant with the high quality of the infrastructure of its hotels and resorts. Something like The Oberoi Centre of Learning and Development that's dedicated to training and developing its own people, should be given a serious thought.

Chai ka Tapri is a very innovative idea . It helps one to enjoy the tea garden, and that walk between the shrubs and trees is stunning. The hotel is nothing less than an art palace as well. We don't know who takes care of this part, but we would like to extend our respect to the person or team that has taken the pains to decorate so tastefully.

I found the staff charming and always eager to please, even though I'm not sure they understood all our requeasts and sometimes things seemed to take a long time to happen or be misunderstood.

Sprawling property right inside a tea garden with nice views. Though all rooms doesn’t have unobstructed views. The breakfast has a good spread and would satisfy more or less everyone.